Patient Survey

Please take a moment to let us know how we are doing and we’ll give you $10. Your opinion and feedback is very important to us. Participate in our Patient Satisfaction Survey and we'll mail you a $10 gift certificate that can be used for any future purchase with any insurance benefit or promotional discount. You can even give it to a friend or family member for them to use. Please note that $10 gift certificates may not be used for current balances or previous purchases. There is a limit of three (3) Patient Satisfaction Survey $10 gift certificates per household per year.


Information About Your Visit

Doctor

Date of your office visit

Reason for your visit: *
 Annual Eye Health Evaluation Eye problem requiring urgent medical attention. Follow up for diagnosed eye problem. Noticed vision change - wanted to update glasses/contact lenses.


Personal Information
Note: We respect your privacy, therefore your personal information is never shared with third parties parties. If requested, we will to discuss any concerns. We use survey information internally to improve our patient care practices and develop a patient-focused environment for you and your family.

Your Name: *
First      Last 

Relationship to patient: *

Are you 18 or older? *
 Yes No

Email *


Survey Instructions: You must be 18 years or older to complete our survey.

1. When calling our office, how professional and courteous was our staff on the phone? *
 One of the best experiences I've had in a Doctor's office. Better than most experiences in other offices. About the same as other offices I've visited. Worse than in other offices I've visited. I wouldn't return. N/A

2. During your office visit, how well did we listen to your specific needs? *
 One of the best experiences I've had in a Doctor's office. Better than most experiences in other offices.  About the same as other offices I've visited.  Worse than in other offices I've visited. I wouldn't return. N/A

3. How well were you educated on the vision tests and exams you received? *
 One of the best experiences I've had in a Doctor's office. Better than most experiences in other offices.  About the same as other offices I've visited.  Worse than in other offices I've visited. I wouldn't return. N/A

4. How would you rate the value of the services and products you received? *
 One of the best experiences I've had in a Doctor's office. Better than most experiences in other offices.  About the same as other offices I've visited.  Worse than in other offices I've visited. I wouldn't return. N/A

5. How courteous and professional was our staff during every aspect of your visit? *
 One of the best experiences I've had in a Doctor's office. Better than most experiences in other offices.  About the same as other offices I've visited.  Worse than in other offices I've visited. I wouldn't return. N/A

6. How well did we follow up with you if you ordered contacts or glasses? *
 One of the best experiences I've had in a Doctor's office. Better than most experiences in other offices.  About the same as other offices I've visited.  Worse than in other offices I've visited. I wouldn't return. N/A

7. Would you recommend our practice to your family and friends? *
 Yes No

8. If you are a new patient, were you made aware that you can download patient forms at home from our website in order to reduce your time spent in the office?
 Yes No I'm already a Triangle Eye Institute patient

9. What did you like best about your experience in our office?

10. Do you have any recommendations that could improve the performance of our office?

11. Overall, do you believe the TIME you spent in our office was (check one): *
 Comprehensive, just what I thought. Too long, could have taken less time.  Too short, not enough time taken with my specific needs.

12. How did you first hear about Triangle Eye Institute? *
 Television Radio Yellow Pages Promotional Flyer/Mailer Internet Search Referral from Friend/Family Newspaper Insurance Plan Book/Website Vision Screening Location of Office Referral from Employer Window Sign

13. If you purchased eyewear somewhere other than Triangle Eye Institute, which of the following best describes the reason why you chose not to purchase from us (check all that apply):
 Service Price Selection Didn't want new glasses this year. OtherAlso, please tell us where you made your purchase:

14. If you purchased contacts somewhere other than Triangle Eye Institute, which of the following best describes the reason why you chose not to purchase from us (check all that apply):
 Service Price Selection Didn't want new contacts this year. Other

15. Are there any staff members you would like to recognize for their service?

16. Would you like for us to contact you in regards to a specific issue? *
 Yes No

17. Please provide any additional comments below

Morpheus would like to know if you are human? *
captcha

 

Office Locations

Raleigh
3214 Charles B. Root Wynd
Raleigh, NC 27612
Driving Directions

Cary/Morrisville
3603 Davis Drive Suite 100
Morrisville NC 27560
Driving Directions

Office Hours

RaleighMorrisville
Monday8am-7pm9am-7pm
Tuesday8am-6pm9am-6pm
Wednesday8am-7pm9am-7pm
Thursday8am-6pm9am-6pm
Friday8am-1pm9am-2pm
Saturday9am-2pm9am-2pm

Ask The Doctor